Assistance

Wherever possible, we will endeavor to arrange assistance by a dedicated MINI Customer Service Vehicle. If the problem cannot be resolved and your MINI is immobilised we will arrange for recovery to the nearest Authorised MINI Dealer or MINI Service Authorised Workshop (or to the one nearest your home address).

If the vehicle cannot be repaired by the dealer within four hours, we can provide a replacement vehicle for up to 2 working days or arrange onward mobility. Alternatively, we will arrange hotel accommodation if this is the most convenient solution.

Once your MINI is repaired we will arrange for it to be redelivered back to you.

For assistance required within Continental Europe and the UK we will repatriate you and your vehicle if the vehicle cannot be repaired before the end of your planned return date.

Storage

If your MINI needs to be stored following recovery by MINI Roadside Assistance, we will pay for the cost of storage up to a maximum of €70 in the Republic of Ireland or the UK, or €135 in Europe.

Travel

If repairs to your MINI cannot be completed within four hours we will, wherever possible, pay for you and your passengers to continue your journey or return home.

If you break down more than 80 km from your home address, and an overnight stay is a more practical option, we will pay for bed and breakfast accommodation. You are entitled to up to €135 per person within the Republic of Ireland and the UK.

If you are travelling in Europe and you carr repairs require you to stay overnight, we will pay the costs of hotel accommodation for up to four days.

Replacement Vehicle Hire

If MINI Roadside Assistance cannot repair your vehicle within four hours we will, whenever possible, organise and pay for a replacement vehicle for up to two days (or two weeks in Europe and the UK, then three days upon your return to the Republic of Ireland).

The rental provider will need to see your valid driving licence and you will be asked for a deposit to cover petrol charges and any additional days hire.

Redelivery

Providing your MINI has been recovered by MINI Roadside Assistance to a MINI Dealer or MINI Service Authorised Workshop (other than your local Authorised MINI Dealer or MINI Service Authorised Workshop) we will arrange for it to be returned to your home address in the Republic of Ireland.

Alternatively, if you wish to collect your vehicle personally, we will pay the appropriate costs to enable you to do so.

If your vehicle is repatriated from Europe, we will organise and pay for it to be returned to the Authorised MINI Dealer or MINI Service Authorised Workshop nearest to your home address in the Republic of Ireland. If you then wish to collect your vehicle personally, we will arrange and pay the costs for you.

Glass Breakage

In the event of a glass breakage in the Republic of Ireland or the UK, we can contact an Authorised MINI Dealer, MINI Service Authorised Workshop or MINI glass supplier on your behalf to arrange replacement.

Alternatively, if a repair cannot be dealt with at your location, we can arrange to have your vehicle stored securely until the necessary parts are available for repair.

Please note: other MINI Roadside Assistance benefits do not apply to glass breakage, and that you will be liable for the cost of the repair or replacement

To obtain a quotation, or to purchase a policy online now, simply click the button below. Please be aware that to get a quotation you will need your vehicle registration number and the exact current mileage of your car. If you were sent a reminder letter you also will require the PIN and login name detailed on it.

The service history of the Insured Vehicle will be required by the repairing Retailer in the event of a claim. The service history should be supported by corresponding invoices from the servicing or repairing Retailer.

Alternatively, call 1800 840 400  for more information or to purchase your policy by telephone. Lines are open 08:00 to 18:00 Monday to Friday and 9:00 to 13:00 on Saturday, excluding public holidays.